حوليمجلة

Privacy Policy

Last updated: 28 November, 2025

At MenuFans ("we", "us", "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information when you use our website, mobile app, or other services ("Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our Services.

1.1 Information You Provide

  • Account Information: When you register, we collect your name, email, phone number, and password.
  • Profile Information: You may provide a profile photo, preferences, language, or other optional details.
  • Payment Information: If you make purchases, we collect billing and payment details (processed securely by third-party payment processors).
  • User-Generated Content: Reviews, comments, feedback, or any content you post.

1.2 Automatically Collected Information

  • Usage Data: Pages visited, time spent, interactions, and search queries.
  • Device Information: Device type, operating system, browser, IP address, and unique device identifiers.
  • Location Data: With your permission, we collect geolocation data to show nearby restaurants or personalize recommendations.
  • Cookies & Tracking: We use cookies and similar technologies to track activity and improve user experience. See our Cookie Policy for more details.

1.3 Information from Third Parties

  • Social media login integrations (Google, Facebook, etc.)
  • Analytics providers (e.g., Google Analytics)
  • Payment processors

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide and Improve Services

  • Process orders and reservations
  • Enable account management and authentication
  • Personalize recommendations and content
  • Improve website and app functionality

2.2 Communication

  • Send transactional emails (order confirmations, password resets)
  • Respond to customer support inquiries
  • Provide updates, notifications, or promotional offers (if you opted in)

2.3 Security & Legal Compliance

  • Prevent fraud, abuse, or unauthorized activity
  • Enforce terms and policies
  • Comply with legal obligations

2.4 Analytics & Research

  • Analyze usage patterns and trends
  • Conduct surveys or studies to improve Services
  • Generate aggregated or anonymized insights

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:

  • Consent: Where you have explicitly agreed (e.g., marketing communications, location data).
  • Contractual Necessity: To fulfill our obligations under a contract (e.g., processing orders).
  • Legitimate Interests: For analytics, security, and service improvement.
  • Legal Obligation: To comply with laws and regulations.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

  • Cloud hosting, analytics, payment processors
  • Customer support tools
  • Marketing and communication platforms

These providers only access data as necessary to perform their functions and are contractually bound to protect it.

4.2 Business Transfers

  • If MenuFans is acquired, merged, or undergoes a restructuring, your data may be transferred.

4.3 Legal Disclosures

  • When required by law, court order, or regulatory request
  • To protect rights, safety, or property of MenuFans, users, or the public

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide Services
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes or enforce agreements

Once your data is no longer needed, we securely delete or anonymize it.

6. Data Security

We use industry-standard security measures to protect your data, including:

  • Encryption (in transit and at rest)
  • Access controls and authentication
  • Regular security audits

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. International Data Transfers

Your data may be processed and stored in countries outside your home country, where data protection laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or Privacy Shield frameworks, are in place.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data (subject to legal obligations).
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at hello@menufans.com. We will respond within applicable legal timeframes.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13 (or the applicable age in your country). We do not knowingly collect data from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the "Last updated" date. Significant changes will be communicated via email, in-app notification, or a prominent website banner.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@menufans.com
Company: MenuFans